Five Steps to Success

Getting Started - Five Steps to Success

Step 1: Request a BlueTouch Online (BTO) account

A BTO account provides you access to support case management, software downloads, training material and much more. Click here to request an account.

Step 2: License and register your Blue Coat products

Activate your product here. For assistance, reference the Quick Start Guide by selecting your product from the drop down menu here

Step 3: Review Blue Coat product resources

To assist in the deployment of your Blue Coat products, access the self-help product deployment, product documentation and video/webcast training pages.

Step 4: Register for a Blue Coat Customer Forums account

Join our ever-growing community where you can collaborate with peers and subject matter experts on topics relevant to you. Click here to register for an account.

Step 5: Set your Blue Coat communication preferences

Access the Blue Coat Subscription Center which provides a centralized location where you can manage all communications from Blue Coat. Click here to log into BTO and select My Profile to manage your preferences.